Kensington Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement is made by Kensington Carpet Cleaners in accordance with relevant modern slavery and human trafficking legislation. It outlines the steps we take to prevent modern slavery and human trafficking in our operations and supply chains. We are committed to conducting our business ethically, transparently, and with respect for the dignity and rights of all individuals.

Our Business and Supply Chain

Kensington Carpet Cleaners is a cleaning services provider operating within the United Kingdom. Our activities include carpet, upholstery, and related cleaning services delivered to residential and commercial customers. Our supply chain includes manufacturers and distributors of cleaning products, equipment suppliers, and a range of facilities management and support service providers.

We recognise that risks of modern slavery can arise at various stages of the supply chain, particularly in the sourcing and production of goods and in labour-intensive services. We aim to work only with partners who share our commitment to responsible and lawful employment practices.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies to our own operations, our direct suppliers, and any third parties that act on our behalf. We will not knowingly engage with any organisation that is involved in, or turns a blind eye to, forced labour, servitude, debt bondage, child labour, or any form of human trafficking.

Our management team is responsible for promoting this policy and for ensuring that it is communicated clearly to employees, contractors, and suppliers. Any breach of this policy by an employee may result in disciplinary action, up to and including termination of employment. Any breach by a supplier or contractor may lead to suspension or termination of our relationship.

Supplier Due Diligence and Audits

We are committed to assessing and managing the risk of modern slavery in our supply chain through proportionate and risk-based due diligence. When engaging new suppliers, we consider their labour practices, policies on human rights, and overall approach to ethical conduct. We may request information and documentation to verify their compliance with modern slavery regulations and standards.

Where appropriate, we undertake audits or reviews of suppliers, which may include site visits, questionnaires, and requests for evidence of policies, training, and monitoring activities. If we identify any areas of concern, we will work with the supplier to develop corrective action plans and monitor implementation. If progress is inadequate or if serious issues are uncovered, we reserve the right to end the business relationship.

Reporting Channels and Whistleblowing

We encourage all employees, contractors, suppliers, and other stakeholders to report any concerns relating to modern slavery or unethical labour practices connected to our business. Reports can be made to a line manager, a senior member of our management team, or through any internal reporting avenues we make available.

We will treat all concerns seriously, investigate them promptly and fairly, and take appropriate remedial action where necessary. Individuals raising concerns in good faith will not suffer any detrimental treatment as a result of speaking up. We are committed to maintaining confidentiality to the fullest extent possible and fostering a culture in which people feel safe to report suspected wrongdoing.

Training and Awareness

We recognise that awareness and understanding are essential to preventing modern slavery. We provide appropriate guidance and information to relevant employees, particularly those involved in procurement, supplier management, and recruitment. This may include training on identifying signs of modern slavery, understanding risk factors, and knowing how to escalate concerns.

We expect key suppliers and partners to ensure that their own staff are similarly informed and trained where relevant to their roles and responsibilities.

Monitoring, Governance and Annual Review

Responsibility for overseeing our approach to modern slavery sits with the senior management of Kensington Carpet Cleaners. They review the effectiveness of our policies and procedures, including our risk assessments, due diligence processes, and supplier engagement.

This Modern Slavery Statement is reviewed and updated annually, or more frequently if required by changes in legislation, our operations, or our risk profile. As part of the annual review, we consider any incidents reported, the outcomes of supplier audits, and feedback from stakeholders. We use these insights to refine our controls, strengthen our supplier requirements, and improve training and awareness across the business.

By publishing this Statement, Kensington Carpet Cleaners reaffirms its ongoing commitment to combatting modern slavery and human trafficking and to conducting its business in a responsible and ethical manner.